Rule 31
Application To Be Submitted To Be A Consumer
(1) A person or an institution intending to utilize a service of a water supplier shall submit an application to the water supplier in the format prescribed by water supplier.
(2) After receiving the application pursuant to Sub-rule (1) the water supplier shall make an inquiry on technical and other required matters in relation to whether the service according to the demand of the applicant can be provided or not and on such inquiry if the service deemed to be provided, the estimate of the cost to provide the service
has to be made and a notice with allocation of a time shall be given to the applicant to deposit the money.
(3) If the money has been deposited by the applicant in accordance to the given notice with allocated time pursuant to Sub-rule
(2), the water supplier shall submit the name of such person on the consumer list and shall provide the service to him/her.
(4) On the inquiry made pursuant to Sub-rule (2), if the service deemed not to be provided, the notice of such decision shall be given to the applicant.
(5) The applicant who is not concerning on the decision of the water supplier pursuant to Sub-rule (4) may submit a complain before the district drinking water office.
(6) On receiving a complain pursuant to Sub-rule (5) district drinking water office may give an appropriate order after making required inquiry on that complain and such order shall be binding to both of the concerned water supplier and the complainant.
(2) After receiving the application pursuant to Sub-rule (1) the water supplier shall make an inquiry on technical and other required matters in relation to whether the service according to the demand of the applicant can be provided or not and on such inquiry if the service deemed to be provided, the estimate of the cost to provide the service
has to be made and a notice with allocation of a time shall be given to the applicant to deposit the money.
(3) If the money has been deposited by the applicant in accordance to the given notice with allocated time pursuant to Sub-rule
(2), the water supplier shall submit the name of such person on the consumer list and shall provide the service to him/her.
(4) On the inquiry made pursuant to Sub-rule (2), if the service deemed not to be provided, the notice of such decision shall be given to the applicant.
(5) The applicant who is not concerning on the decision of the water supplier pursuant to Sub-rule (4) may submit a complain before the district drinking water office.
(6) On receiving a complain pursuant to Sub-rule (5) district drinking water office may give an appropriate order after making required inquiry on that complain and such order shall be binding to both of the concerned water supplier and the complainant.